Privacy Policy
Last updated: 10 / Oct / 2025
At BTG Addict, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on https://btgaddict.com.
1. Who We Are
BTG Addict, owned by Luke Mustoo, operates from Avenida Naciones 36, 03170 Rojales, Alicante, Spain.
If you have any questions about this policy or your data, please contact us at info@btgaddict.com.
2. Information We Collect
We may collect and process the following types of information:
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Personal details: name, email address, phone number, shipping and billing addresses.
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Order information: products purchased, payment details (processed securely by third-party payment providers).
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Technical data: IP address, browser type, operating system, and browsing behavior (collected via cookies and analytics tools).
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Marketing data: preferences and interactions if you subscribe to our newsletter or other marketing communications.
3. How We Collect Your Data
We collect data through:
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Direct interactions (placing an order, creating an account, or contacting us).
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Automated technologies (cookies, analytics tracking).
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Third-party services (such as PayPal, WooPay, Amazon Pay, Google Analytics, and Mailchimp).
4. How We Use Your Data
Your personal data is used for:
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Processing and fulfilling your orders.
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Managing your account and customer support requests.
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Sending transactional and promotional emails.
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Improving our website, products, and user experience.
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Complying with legal and tax obligations.
We do not sell, rent, or trade your personal information to third parties.
5. Payment Processing
Payments are securely processed by PayPal, WooPay, and Amazon Pay.
BTG Addict does not store or have access to your full payment details. These services use encryption and comply with PCI-DSS standards to ensure your payment data is safe.
6. Email Marketing
If you subscribe to our newsletter, we use Mailchimp to send updates, promotions, and product news. You can unsubscribe at any time using the link at the bottom of any email or by contacting us at info@btgaddict.com.
7. Cookies and Analytics
Our website uses cookies to enhance functionality and analyze visitor behavior through Google Analytics.
You can manage your cookie preferences using the consent banner displayed on the site.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal and tax record requirements.
9. Your Rights (GDPR)
If you are located in the EU, you have the following rights:
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Access to your personal data.
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Request correction or deletion of your data.
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Object to processing or restrict certain uses.
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Withdraw consent to marketing communications at any time.
To exercise these rights, please contact info@btgaddict.com.
10. Data Security
Your information is stored securely on Hostinger servers located in the EU.
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.
12. Contact Information
For any questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 info@btgaddict.com
📍 Avenida Naciones 36, 03170 Rojales, Alicante, Spain