FAQ

• Turn garments inside out before washing

• Use cold or gentle wash cycle

• Do not bleach

• Tumble dry low or hang dry

• Avoid ironing directly on prints; use a protective cloth

We stand by our quality standards. If your order arrives defective, damaged, or incorrect, please contact us within 7 days of delivery with photos and your order number. We will replace the item or issue a refund, whichever you prefer.

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags intact. Return shipping cost is borne by the customer unless the return is due to our error. Once we receive and inspect the item, we’ll issue a refund minus any original shipping fees.

We strive to use high-quality, ethically sourced materials and responsible manufacturing practices. Some of our fabrics are organic or recycled. We are continuously working toward improving sustainability across our supply chain.

We love working with passionate creators! Send us an email at collab@btgaddict.com with your social media profiles, audience demographics, and content ideas. We’ll get back to you with partnership opportunities.

You can reach us anytime through our contact form at btgaddict.com/info/contact or by email at info@btgaddict.com.
Our support team will get back to you as soon as possible — usually within 24 hours on business days.